Privacy Policy

Who we are

TRAVEL4PICKLE provides pickleball travel experiences, coaching trips and related travel services.

For the purposes of applicable data protection law, TRAVEL4PICKLE is the controller of personal information described in this Privacy Policy unless another organisation is specifically identified as the controller.

Information we may collect

We may collect personal information that you provide directly to us when you use our website or communicate with us.

This may include:

• Your name
• Your email address
• Your telephone number
• Information submitted when registering your interest in a trip
• Details you provide when making an enquiry
• Your travel preferences or requirements
• Correspondence between you and TRAVEL4PICKLE
• Any other information you choose to provide to us

If you proceed with a booking, additional information may be required in order to organise the services connected with your trip.

This may include information required by accommodation providers, transport providers, pickleball venues, travel partners or other suppliers.

We will only request sensitive personal information where it is genuinely necessary and where we have an appropriate lawful basis for processing it.

How we use your information

We may use your personal information to:

• Respond to enquiries
• Register your interest in upcoming trips
• Provide information about destinations, dates and availability
• Communicate with you regarding a booking or potential booking
• Organise and administer travel experiences
• Provide customer support
• Communicate with suppliers where necessary
• Improve our website and services
• Maintain appropriate business and financial records
• Comply with legal or regulatory obligations
• Send marketing communications where permitted by law

Our lawful basis for processing

Depending on the circumstances, we may process your personal information because:

• It is necessary to respond to your request or take steps before entering into a contract with you
• It is necessary to perform a contract with you
• We have a legitimate business interest in operating TRAVEL4PICKLE and communicating with customers
• You have given us consent
• Processing is necessary to comply with a legal obligation

Where we rely on consent, you may withdraw that consent at any time.

Marketing communications

We may contact you with information about upcoming TRAVEL4PICKLE trips, destinations and related services where you have asked to receive that information or where applicable law otherwise permits us to do so.

You can ask us to stop sending marketing communications at any time by contacting:

info@travel4pickle.com

Sharing your information

We do not sell your personal information.

Where reasonably necessary, information may be shared with organisations involved in providing our services, including:

• Accommodation providers
• Transport providers
• Pickleball venues and clubs
• Coaches and event partners
• Travel partners
• Website and technology providers
• Email and communications providers
• Payment providers, where applicable
• Professional advisers
• Authorities where disclosure is required by law

We aim to share only the information reasonably necessary for the relevant purpose.

International transfers

Some TRAVEL4PICKLE trips, suppliers or technology providers may be located outside the country in which you live.

Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards are used where required by applicable data protection law.

How long we keep your information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting, tax and reporting requirements.

Enquiries that do not result in a booking may be retained for a reasonable period so that we can respond to follow-up questions and maintain appropriate business records.

Cookies and website technology

Our website may use cookies and similar technologies to provide essential website functionality and, where applicable, to understand how visitors use the site.

Essential cookies may be required for the website to function correctly.

Non-essential cookies, including analytics, advertising or tracking cookies, will only be used where permitted by law and, where required, after appropriate consent has been obtained.

Visitors can manage their cookie preferences through the cookie controls displayed on the website.

Keeping your information secure

We take reasonable organisational and technical measures to protect personal information against loss, misuse, unauthorised access, disclosure or alteration.

However, no internet-based service can be guaranteed to be completely secure.

Your data protection rights

Depending on where you live and the law that applies, you may have rights relating to your personal information.

These may include the right to:

• Request access to your personal information
• Ask us to correct inaccurate information
• Ask us to delete information in certain circumstances
• Request restriction of processing
• Object to certain forms of processing
• Request transfer of certain information
• Withdraw consent
• Complain to the relevant data protection authority

To exercise any of these rights, contact:

info@travel4pickle.com

Third-party websites

Our website may contain links to websites operated by third parties.

TRAVEL4PICKLE is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, suppliers or legal obligations.

The latest version will be published on this page together with its updated date.